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Important Information

To ensure a smooth booking journey, you may be placed into a queuing system. We appreciate your patience whilst booking your slot.

Slots are only available up to two weeks in advance. If no slots are available, please check back as new slots are released daily.

Visiting guidance

  • Cars and bikes (of all types) are only permitted on site for a maximum of 10 minutes.
  • Your slot will be forfeit if you arrive more than 5 minutes late and you will have to re-book.
  • Please have your booking reference to hand to verify with staff to gain entry.
  • Pedestrians are not permitted to access Townmead Road site.
  • You can cancel or change your booking if you need to.
  • Before you visit please read our Covid-19 safety guidance.

How to book

  • In the calendar, select that date you want to visit Townmead
  • Scroll down to choose a time slot
  • If no time slots are displayed, that day is fully booked – please choose another day
  • When you have selected a slot, scroll down and click continue
  • On the next page you will be asked for your information, including your vehicle number plate and type of waste you are disposing. This can be changed at any time before your visit.

If you require help making a booking please call 0208 891 1411 or email


Please choose from the following:

Townmead Road - Car, Small Van, Bikes (motor and bicycles, including bikes with trailers or cargo bikes)

Car, Small Van, Bikes at Townmead Road, London Borough of Richmond Upon Thames

Townmead Road - Large Van

Large Van at Townmead Road, London Borough of Richmond Upon Thames