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Strict social distancing measures are in place at Abbey Road HRRC for the safety of both staff and members of the public. You must observe the site rules and the instructions of our staff at all times. If these rules are not followed, you will be asked to leave the site without exceptions.

We have a zero tolerance approach to verbal and physical abuse of our staff. Please respect our staff who are working hard in these difficult times to make this facility available to you.

All who attend the site are required to be aware of government guidelines on social distancing, which can be found by following this link UK Govt Covid-19

  • DO NOT ENTER THE SITE if you have experienced a fever, cough or any COVID-19 symptoms in the last 7 days, or if a member of your household has experienced symptoms in the last 14 days.

  • Stay 2 metres apart from each other at all times including staff

  • Follow the 2 metres mark designed on the floor

  • Wash your hands before and after your visit

  • Segregate waste before arrival at HRRC

  • Cars and small vans allowed entry (no trailers of any type)

  • Please be patient! We are working to make the site as safe as possible for all our staff and customers

  • Need assistance? – If you need to speak to a member of staff, please stand by your vehicle and raise your hand. Staff cannot help you unload

  • Always follow the signage and the orders from members of staff.

  • Only dispose of what you can lift – we are unable to assist with manual handling

  • No cash is accepted for payment on site

  • Normal rules are in place for chargeable waste materials, including DIY waste and for deposit for 3 or more mattresses Chargeable waste