Terms and Conditions

Please note the following conditions before completing your booking form.

  • We encourage visitors to book in advance to avoid waiting time. Please produce your confirmation/reference on arrival. If you have not pre-booked your slot, you will be able to book in on arrival but there may be delays at busy times.

  • Only the vehicle named (Registration plate) on the booking will be allowed entry. You can amend your booking details by using the link in the booking confirmation email.

  • All waste and recycling must be pre-sorted before arrival at the site, e.g. plasterboard, garden waste, cardboard, plastics, metals etc. A resident will be charged for the whole waste load if it is a mixture of chargeable and non chargeable waste. The site has the right to carry out visual inspections and to deny site entries and usage.

  • The items contained in your vehicle should match those selected on the booking form.

  • No cash is accepted for payment on site.

  • You are responsible for unloading items from your vehicle. If you have bulky items that you can't lift, book a waste collection through your Council or our AnyJunk Service. No manual handling assistance will be available.

  • If you bring children to site you must ensure they are supervised at all times, this may mean remaining in your car with an appropriate adult.

  • If we have reason to think the items are not from your home but from a business we may ask that you use our trade service or to provide proof it is from your home.